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Exactly just How Qlik manages privacy with its services and products

With increasing privacy/data security regulations, in specific the EU General information Protection Regulation (GDPR), Qlik realizes that privacy is a significant concern for its clients and lovers. Qlik takes this concern really and adheres to information security regulations by applying both security-by-design and privacy-by- design practices with its development procedure. This Qlik Product Privacy Policy (the “Policy”) addresses exactly how data privacy is managed in the Qlik item profile.

1. Qlik Product Deployment Alternatives

Qlik’s items are implemented by clients by setting up at a place associated with the Consumer’s selecting, which might be on-premises or on Consumer’s cloud provider of preference (“Customer-Managed implementation”) or through the use of Qlik Cloud Services. Some Qlik items could be implemented being A deployment that is customer-managed and Qlik Cloud Services. The implementation options for Qlik products are placed in the dining dining table below. For verification of exactly just exactly how your product that is qlik is, you ought to speak to your company’s systems administrator/IT division.

Exactly What Are Log Data?

Customer-Managed Deployment accumulate data that are operational consisting mainly of non-personal statistical, demographic and use information created by the Qlik item, in log files (“Log Files”) that will later on be properly used for auditing, monitoring and troubleshooting. These Log data can include individual IDs (that could include individual information).

Are Log Data provided for Qlik?

Typically, no. Log data are conserved locally in the consumer environment. Nonetheless, an individual can deliver Log data along with other data to Qlik to aid with troubleshooting/Support problems. Any content provided for Qlik help is prepared and then resolve the help problem, is held firmly and it is at the mercy of our access and information retention policies. It is suggested that Log data and just about every other information content provided for Qlik for troubleshooting/Support dilemmas are addressed in respect with basic IT guidelines related to safety and access permissions.

Where a customer utilizes mode that is offline QLS, consumer is needed to deliver Qlik logs files sporadically to determine the sheer number of users for the licenses. These log files when supplied to Qlik usually do not contain any information that is personally identifiable.

Customer-Managed Deployment might be configured via administrative settings to adjust what data is captured inside their Log data. For more information that is detailed Log data by item type, please see backlinks by the end with this Policy.

3. Qlik Cloud Services

The sole individual information that Qlik receives is verification information ( ag e.g. Qlik Account). Qlik also processes usage/statistical information on utilization of the Cloud items to (i) benefit troubleshooting dilemmas, and (ii) on an anonymized basis, for analytics purposes to make sure quality of solution and increase the services and products. Qlik may determine you explicitly ask become contacted by Qlik e.g. if you finalize a feedback type when you look at the item and have become contacted in terms of your feedback.

Qlik DataTransfer is definitely an energy that individual can decide to make use of makes it possible for users to go information firmly from on-premise to Qlik Cloud Services for usage in Qlik Sense. The info that is transported by Qlik DataTransfer is kept within the user’s tenant in Qlik Cloud Services. A duplicate associated with the information that the consumer transfers will be conserved locally regarding the user’s computer. For more info on use of user’s content information and make use of by Qlik please see area 3 D. with this Policy.

Where are the info facilities that host Qlik Cloud Services?

Qlik has three (3) networked information facilities: Dublin, Ireland; North Virginia, United States Of America; and Sydney, Australia. Qlik makes use of Amazon online solutions (“AWS”) architecture to host Qlik Cloud Services.

Can I decide to keep my Qlik Cloud Services data in my own area ( e.g. can EU users guarantee their information will not leave the EU)?

Yes, once you produce a brand new tenant for usage together with your Cloud item, it is possible to select some of the above three information facilities to keep dating mentor your “at-rest” information. Clients keep control of whom they elect to share their apps with, through permissions and access granting.

The info will keep your area if :

1. you share the info outside of the EEA e.g. sharing information with a colleague in america; and/or

2. you connect personal data up to a support situation (it isn’t mandatory to supply Qlik with individual information and now we advise which you anonymize the info before giving to Qlik) or if a Qlik worker needs to(unlikely access a tenant) to repair a problem, the worker may access the information from any nation where Qlik Affiliates are located. Qlik has set up, internally along with appropriate Subprocessors information protection agreements ensuring data transfers that are lawful. Qlik will not utilize parties that are third offer help for Cloud.

Qlik makes use of Third Party techniques for help solutions and these might be hosted globally. There is a listing of sub-processors right here.